Multispecialist Provincial Hospital in Gorzów Wielkopolski, Poland
The Multispecialist Provincial Hospital in Gorzów Wielkopolski has 33 departments and 30 specialist clinics, making it one of the largest hospitals in the Lubiskie Province. The institution continues to grow dynamically, with infrastructure modernization and the construction of new buildings planned in the coming years.
Customer needs
The main motivation for implementing an electronic document management system was to streamline administrative processes. Handling the steadily increasing volume of paper documents - such as various types of correspondence and invoices - was becoming increasingly difficult. Therefore, a decision was made to implement a tool enabling the digital management of documents and business matters.
Key modules and processes
- Registry (handling incoming, outgoing, and internal correspondence)
- Invoice register and workflow
- Document repository
- Management of leave and absence requests
- An employee portal
- Integration with the ERP system
- Integration with e-PUAP
Customer review
“We are very satisfied with both our cooperation with Business Online Services and the solution they implemented. The work progressed efficiently and on schedule and the BOS team willingly shared their subject-matter expertise with us. After introducing the electronic document workflow system, we immediately noticed that automated processes are running much faster. Greater control over our document flow has translated into improved management effectiveness. The software is simple and intuitive to use, so our hospital staff quickly learned how to operate it.”